Privacy Policy of RDGLOW
Last updated: September 1, 2024
RDGLOW is committed to protecting the privacy of its users and ensuring the security of the personal information we collect and process. This Privacy Policy describes how we collect, use, store, and share our users' personal information.
1. Information We Collect
1.1 Registration Information: When you register with RDGLOW, we collect information such as your name, email address, phone number, and any other necessary information to create your account and provide our services.
1.2 Payment Information: To process payments for our services, we collect your credit card, debit card, bank account, virtual wallet, or e-wallet information. This information is managed by third-party payment service providers and is not stored on our servers.
1.3 Usage Information: We collect information about how you use our services, including the pages you visit, the actions you take within the platform, and your interactions with our website. This information helps us improve user experience and optimize our services.
1.4 Technical Information: When accessing our services, we automatically collect technical information such as your IP address, device type, operating system, browser, and approximate geographical location.
2. Use of Information
2.1 Service Provision: We use the collected information to provide you with our services, including the design, development, maintenance, and hosting of websites according to the selected plan.
2.2 Billing and Payments: We use payment information to process transactions and manage recurring billing.
2.3 Service Improvements: Usage information allows us to analyze how you interact with our platform to improve and personalize our services.
2.4 Communication: We use your contact information to send updates, important notifications, and service-related communications, including offers and promotions.
3. Cookies and Tracking Technologies
3.1 Use of Cookies: We use cookies and other tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. These cookies allow us to:
- Remember your preferences and settings.
- Analyze traffic and behavior on the website.
- Facilitate automatic login on future visits.
- Personalize content and offers according to your interests.
3.2 Types of Cookies:
- Essential Cookies: Necessary for the basic functioning of the site and allow you to navigate and use our features.
- Performance Cookies: Collect information about how users interact with our site, helping us improve performance and user experience.
- Functionality Cookies: Allow us to remember your preferences and personalize your experience based on previous interactions with our platform.
- Advertising Cookies: Used to display relevant ads and measure the effectiveness of our advertising campaigns.
3.3 Cookie Management: You can manage your cookie preferences through custom settings on our website or from your browser settings. However, please note that to ensure proper functionality and optimal interaction with RDGLOW content, if you do not allow all cookies in the custom settings, Essential and Performance Cookies will automatically be authorized. These are necessary for a basic and smooth experience on our platform. You can continue managing and modifying your preferences, but disabling other types of cookies may limit some site functionalities.
4. Sharing Information with Third Parties
4.1 Service Providers: We share information with third parties that help us operate our platform, process payments, and provide customer support. These providers are required to protect your information and use it solely for the specified purposes.
4.2 Legal Compliance and Protection: We may use or disclose your personal information when necessary if required by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or prevent fraudulent and illegal activities.
4.3 Mergers and Acquisitions: In the event that RDGLOW is acquired or merged with another company, user information may be transferred as part of the transaction. You will be notified of any changes in ownership or use of your personal information.
5. Information Security
We implement technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is entirely secure, so we cannot guarantee the absolute security of information transmitted through our platform.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.
7. User Rights
7.1 Access and Correction: You have the right to access and correct the personal information RDGLOW holds about you. You can update your contact details and preferences through your account.
7.2 Data Deletion: You may request the deletion of your personal information, except when it is necessary to retain it to comply with our legal obligations or resolve disputes.
8. Changes to this Privacy Policy
RDGLOW reserves the right to modify this Privacy Policy at any time. Modifications will become effective once published on our platform. We recommend that you periodically review this policy to stay informed of any changes.
9. Responsibility for Third-Party Data
9.1 Responsibility for Our Clients' Customers' Data: RDGLOW provides a platform that allows our clients (e.g., store or website owners with customer login features) to manage their content and the information of their end-users. RDGLOW does not collect, store, or process personal, contact, financial, or banking information of our clients' customers. Full responsibility for the collection, storage, and protection of such information lies exclusively with our direct clients, who must ensure compliance with all applicable privacy and data protection laws.
9.2 Disclaimer: RDGLOW is not responsible for improper handling or any incidents related to the personal information of the end-users of our direct clients. Each RDGLOW client is responsible for implementing their own privacy policies and security measures to protect the information of their end-users.
10. Contact
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us via email at: pqr@rdglow.com