Last Updated: September 1, 2024
RDGLOW is committed to protecting the privacy of its users and ensuring the security of the personal information we collect and process. This Privacy Policy explains how we collect, use, store, and share the personal information of our users.
Information We Collect
1.1 Registration Information: When you register on RDGLOW, we collect information such as your name, email address, phone number, and any other data required to create your account and provide our services.
1.2 Payment Information: To process payments for our services, we collect your credit card, debit card, bank account, or virtual wallet information. This data is handled by third-party payment service providers and is not stored on our servers.
1.3 Usage Information: We collect data on how you use our services, including pages visited, actions taken within the platform, and interactions with our website. This helps us enhance user experience and optimize our services.
1.4 Technical Information: When accessing our services, we automatically collect technical data such as IP address, device type, operating system, browser, and approximate geographic location.
Use of Information
2.1 Service Provision: We use the collected information to provide our services, including website design, development, maintenance, and hosting based on the selected plan.
2.2 Billing and Payments: We use payment information to process transactions and manage recurring billing.
2.3 Service Improvements: Usage data helps us analyze interactions with our platform to improve and personalize our services.
2.4 Communication: We use your contact information to send updates, important notifications, and service-related messages, including offers and promotions.
Cookies and Tracking Technologies
3.1 Use of Cookies: We use cookies and other tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our site. These allow us to:
Remember your preferences and settings
Analyze site traffic and behavior
Enable automatic login for future visits
Personalize content and offers according to your interests
3.2 Types of Cookies:
Essential Cookies: Required for the basic functionality of the site and to enable navigation and features
Performance Cookies: Collect information on how users interact with the site to help improve performance and user experience
Functionality Cookies: Remember your preferences and customize your experience based on past interactions
Advertising Cookies: Used to display relevant ads and measure the effectiveness of our marketing campaigns
3.3 Cookie Management: You can manage your cookie preferences through your browser settings. You may accept, reject, or delete cookies. However, disabling cookies may affect your experience on our platform.
Sharing Information with Third Parties
4.1 Service Providers: We share information with third parties that help us operate our platform, process payments, and provide customer support. These providers are required to protect your information and use it only for the intended purposes.
4.2 Legal Compliance and Protection: We may use or disclose your personal information when required by law, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or prevent fraudulent or illegal activities.
4.3 Mergers and Acquisitions: If RDGLOW is acquired or merged with another company, user information may be transferred as part of the transaction. We will notify you of any changes in ownership or the use of your personal data.
Information Security
We implement technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet data transmission is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
User Rights
7.1 Access and Correction: You have the right to access and correct the personal data RDGLOW holds about you. You can update your contact details and preferences through your account.
7.2 Data Deletion: You may request the deletion of your personal information, except when it is necessary for us to retain it to meet legal obligations or resolve disputes.
Changes to this Privacy Policy
RDGLOW reserves the right to update this Privacy Policy at any time. Changes will become effective once published on our platform. We recommend reviewing this policy periodically to stay informed of any updates.
Responsibility for Third-Party Data
9.1 Responsibility for Our Clients’ Client Data: RDGLOW provides a platform that allows our clients (e.g., store or website owners with client logins) to manage their own content and their end-users’ data. RDGLOW does not collect, store, or process personal, contact, financial, or banking information of our clients' customers. Full responsibility for handling such data lies with our direct clients, who must comply with all applicable privacy and data protection laws.
9.2 Disclaimer: RDGLOW is not responsible for the mishandling or any incidents related to the personal data of the end-users of our clients. Each RDGLOW client is responsible for implementing their own privacy policies and security measures to protect their end-users’ data.
Contact
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us via email at [contact email].
